QSR
Top Strategies and Tools You Need In Your BOH Staff Training For Success in Hospitality
Back Of House (BOH) training may seem like a challenge, especially in the hustle and bustle of a busy kitchen or stock room. But, by leveraging your BOH signage and TVs, employee learning and training can be a consistent practice.
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One Brand, Many Locations: How Digital Signage Ensures Consistency Across Your Franchise Network
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Make Your Fast-Casual Restaurant Back of House Training Smooth as Silk
If you’re in the restaurant industry, the terms back of house (BOH) and front of house (FOH) are likely very familiar to you. FOH, the public-facing parts of a dining establishment, include all the parts of a restaurant that guests see such as the dining room, bar, front-door area and restrooms.
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How to Revolutionize Restaurant Safety Training with Shift
A lot can go wrong in the hustle and bustle of a busy kitchen. A staggering 8,000 workplace injuries occur annually in the foodservice industry. In addition, improper storage and food preparation can leave restaurant patrons ill and put owners at risk of being fined for health code violations.
Explore the Shift Digital Display Platform
Purpose-built to help you elevate engagement and connection with every employee at scale. Shift’s digital display technology is designed to make internal communication easy and streamlined, while also delivering superior business results.
An Invaluable Tool
"At Wingstop, we're always looking for innovative ways to meet our Team Members where they are. The integration between Schoox and Shift has truly elevated how we engage our restaurant teams. By embedding our Flavor Lab LMS into the Shift platform, we've made it easier than ever to spotlight training completions, share key updates, and celebrate performance—right in the flow of their day. Training is now more visible, more accessible, and even a bit competitive—and that's exactly the kind of energy that drives results at Wingstop."
Izzy Martinez
Manager, Operations Integration
Wingstop Corporate
Easy to use!
“We have been using QR campaigns to gether submissions from employees... so we can showcase what's going on at each facility. This has dramatically increased our company-wide culture & communication. The platform is easy to use with branded templates that allow quick announcements. We're really happy with [Shift] - nothing but positive feedback from facilities too!"
Spencer Trefzger
Director of Marketing Avamere Living
Foster a friendly, competitive environment
“The affordability of [Shift®] is incredible, and the sky is the limit for the effect it’s having on our culture... I feel really confident our work environment improves for our team members when they feel as though they’re being highlighted and appreciated. You can hear it as you walk through one of our stores. There’s somebody being wished a ‘Happy Birthday,’ or somebody saying, ‘I didn’t know that about you.’”
Jason Zieman
Owner/Operator
An Invaluable Tool
“Since we began using the Shift platform, we’ve seen a significant boost in team engagement across all our locations. The ability to connect with our teams through contests, goal-setting, and localized opportunities has been truly impactful. What stands out even more are the personal engagement features—like shoutouts and the ever-popular pet photo posts—which have created a fun, inclusive environment that keeps our team coming back to the platform. These features have helped build a strong sense of community and excitement around our internal communications. Shift has become an invaluable tool for enhancing our team culture, and we’re thrilled with the positive response from our staff. It’s more than just a platform—it’s become a part of our daily routine.’”
Sara Kokx
Senior Manager of Training and Development, Patton Wings, Buffalo Wild Wings
More effective suggestive sellers
"[Shift] enables our cashiers to be more effective ‘suggestive sellers,’ with sales leaderboards on our back-of-house TVs. Our cashiers naturally want to be at the top of the leaderboard to be recognized and rewarded, which results in them selling more than they typically would.”
Russ Lo Bello, COO
Burger King Franchisee, COO Phoenix Organization
It's a very powerful tool
"It's a very powerful tool. It can work either for a single restaurant owner or for a multi-unit owner and also for a restaurant group... I see it as a more modern, contemporary tool to communicate with your employees. Our Gen Z and Millenial employees especially love to interact with our [Shift platform]."
Jose Vazquez Barquet, VP
Subway
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Top Strategies and Tools You Need In Your BOH Staff Training For Success in Hospitality
Back Of House (BOH) training may seem like a challenge, especially in the hustle and bustle of a busy kitchen or stock room. But, by leveraging your BOH signage and TVs, employee learning and training can be a consistent practice.
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QSR
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If you’re in the restaurant industry, the terms back of house (BOH) and front of house (FOH) are likely very familiar to you. FOH, the public-facing parts of a dining establishment, include all the parts of a restaurant that guests see such as the dining room, bar, front-door area and restrooms.
QSR
How to Revolutionize Restaurant Safety Training with Shift
A lot can go wrong in the hustle and bustle of a busy kitchen. A staggering 8,000 workplace injuries occur annually in the foodservice industry. In addition, improper storage and food preparation can leave restaurant patrons ill and put owners at risk of being fined for health code violations.
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