QSR

This was one of the moments that helped Newell realize that information wasn’t cascading to all levels of his company’s footprint, which totals nearly 2,000 employees. Newell decided to install Shift in his stores, a portfolio which includes 36 Burger Kings, 34 Popeyes, and 3 Taco Johns.

Digital Signage: The Secret Ingredient to QSR Success

Need some strategies to boost employee engagement in your restaurant? Try these ideas right now!

Do you want to engage your employees more and reduce turnover? Then you’ve got to incorporate these 10 tips.

Discover 5 ways you can use Shift’s digital platform to build a stronger connection with your front-line employees

As we step into 2025, quick-service restaurant operators should take time to evaluate their plans, determining whether they have positioned themselves for success or if their plans require adjustment.

Better communication generally translates to better sales, customer service, and overall operations. The team at Anderson Management, which operates seven Buffalo Wild Wings franchise locations throughout Montana, understands the impact that timely and easily actionable communication has on operational success.

Bennett Management Corp. is a franchisee group based in Toledo, Ohio, that owns 25 Burger King locations as well as five Tony Packo’s stores. Founded by Bob Bennett in 1965, the company has always strongly believed investing in the education and well-being of its employees would translate to running better restaurants.

Back Of House (BOH) training may seem like a challenge, especially in the hustle and bustle of a busy kitchen or stock room. But, by leveraging your BOH signage and TVs, employee learning and training can be a consistent practice.

Brothers Jason and Scott Zieman own and operate nine Jersey Mike’s locations, as well as five Little Caesars stores, in the Akron, Ohio area. The owner-operators have always been proud of the work culture they’ve built inside their businesses, dating back to the days when they were in the Arby’s system.

If you’re in the restaurant industry, the terms back of house (BOH) and front of house (FOH) are likely very familiar to you. FOH, the public-facing parts of a dining establishment, include all the parts of a restaurant that guests see such as the dining room, bar, front-door area and restrooms.

A lot can go wrong in the hustle and bustle of a busy kitchen. A staggering 8,000 workplace injuries occur annually in the foodservice industry. In addition, improper storage and food preparation can leave restaurant patrons ill and put owners at risk of being fined for health code violations.

Engaged back-of-house (BOH) staff are vital to your restaurant's success. This post explores key employee engagement strategies for BOH teams, including understanding motivations, setting common goals, fostering friendly competition, and recognizing hard work. Learn how ongoing learning and tools like Shift can help you build a highly engaged and productive BOH crew.