How a 225-Location Restaurant Franchise Boosted Employee Engagement and Optimized Training

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Discover the benefits of engaging hourly employees effectively

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Trusted by industry-leading enterprises
An Invaluable Tool
"At Wingstop, we're always looking for innovative ways to meet our Team Members where they are. The integration between Schoox and Shift has truly elevated how we engage our restaurant teams. By embedding our Flavor Lab LMS into the Shift platform, we've made it easier than ever to spotlight training completions, share key updates, and celebrate performance—right in the flow of their day. Training is now more visible, more accessible, and even a bit competitive—and that's exactly the kind of energy that drives results at Wingstop."
Izzy Martinez

Manager, Operations Integration
Wingstop Corporate

Foster a friendly, competitive environment
“The affordability of [Shift] is incredible, and the sky is the limit for the effect it’s having on our culture... I feel really confident our work environment improves for our team members when they feel as though they’re being highlighted and appreciated. You can hear it as you walk through one of our stores. There’s somebody being wished a ‘Happy Birthday,’ or somebody saying, ‘I didn’t know that about you.’”
Jason Zieman

Owner/Operator

An Invaluable Tool
“Since we began using the Shift platform, we’ve seen a significant boost in team engagement across all our locations. The ability to connect with our teams through contests, goal-setting, and localized opportunities has been truly impactful. What stands out even more are the personal engagement features—like shoutouts and the ever-popular pet photo posts—which have created a fun, inclusive environment that keeps our team coming back to the platform. These features have helped build a strong sense of community and excitement around our internal communications. Shift has become an invaluable tool for enhancing our team culture, and we’re thrilled with the positive response from our staff. It’s more than just a platform—it’s become a part of our daily routine.’”
Sara Kokx

Senior Manager of Training and Development, Patton Wings, Buffalo Wild Wings

Easy to use!
“We have been using QR campaigns to gether submissions from employees... so we can showcase what's going on at each facility. This has dramatically increased our company-wide culture & communication. The platform is easy to use with branded templates that allow quick announcements. We're really happy with [Shift] - nothing but positive feedback from facilities too!"
Spencer Trefzger

Director of Marketing Avamere Living

More effective suggestive sellers
"[Shift] enables our cashiers to be more effective ‘suggestive sellers,’ with sales leaderboards on our back-of-house TVs. Our cashiers naturally want to be at the top of the leaderboard to be recognized and rewarded, which results in them selling more than they typically would.”
Russ Lo Bello, COO

Burger King Franchisee, COO Phoenix Organization

It's a very powerful tool
"It's a very powerful tool. It can work either for a single restaurant owner or for a multi-unit owner and also for a restaurant group... I see it as a more modern, contemporary tool to communicate with your employees. Our Gen Z and Millenial employees especially love to interact with our [Shift platform]."
Jose Vazquez Barquet, VP

Subway

Want to know more?

Want to learn more about Shift? See some of our frequently asked questions here

What is Shift?

Shift is an employee engagement platform that helps companies streamline communications, getting their message to every employee, at scale. With just a single screen (i.e. a TV) in your employee-only area, you can deliver meaningful recognition and standardized communications to your front line staff, while also creating a forum for those team members to engage! Our clients have seen consistent improvements in employee retention (as high as 50% increase), increased revenue and efficiency, just to name a few. 

Is Shift a subscription-based offering?

Yes, Shift is a subscription-based service that enables users to digitize and streamline communications via screens across their organization. You can set specific user permissions and customize your account organization to fit your exact needs.

What kind of support does Shift provide?

Shift is committed to providing every client with an exceptional level of support and service. To that end, each of our clients will have a dedicated Customer Success Manager, access to our 24/7 Help Center, and additional resources are available from our support team (support@shiftplatform.tv). During onboarding and throughout our partnership, our teams will ensure clients are thoroughly trained as power-users in the platform so you can maximize the value of Shift!

How do I get set up with Shift?

Shift is designed to be user-friendly with a plug-and-play installation! It only takes 3 easy steps to get started with Shift:some text

  1. SET UP: Mount a TV screen in your high traffic, employee-only areas and plug in our commercial-grade media player (will be delivered to you). It is pre-loaded with your account, so all you have to do is plug it in to the TV (via HDMI) and power, and connect to the internet (a remote is provided that allows you to connect via ethernet or Wi-Fi).
  2. ONBOARDING: Our team walks you through the entire setup process. From creating your account and logins, to building the hierarchy alignment and training- we are with you every step of the way.‍
  3. CREATE & DELIVER COMMUNICATIONS: Use our ready-made templates or design your own via our built-in Canva integration. It only takes a few minutes to create content, schedule and deliver!
Can Shift be integrated with our existing tech stack (i.e. data systems)?

Yes- you can take the Shift platform to the next level by integrating with your current data systems. We offer a number of pre-built integrations with a variety of POS, HR and back office systems including NCR Aloha, Xenial, Brink and Epsilon, to name a few. In addition, Shift offers an API that allows you to provide data from additional sources as well. If you have questions or don’t see your provider listed as a current integration, reach out to us – we are always building new integrations and may have yours available or in the works!

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